German Tourist Awarded Compensation After Losing Hotel Sunbed Battle

A German tourist has won compensation of more than €900 after taking legal action over the inability to secure sun loungers during a family holiday in Greece. The man, who vacationed with his wife and two children on the island of Kos in 2024, argued that hotel guests routinely reserved sunbeds with towels early in the morning, leaving none available for others despite the resort officially banning the practice.

The tourist claimed he woke up daily at 6:00 a.m. to search for loungers but still failed to find available spots, forcing his children to sit on the floor by the pool. He sued the tour operator for failing to enforce the resort’s rules and for not ensuring fair access to sunbeds. Although the operator had initially refunded €350, a district court in Hanover ruled that the holiday package was “defective” and ordered a higher payout of €986.70 to the family.

The court said that while the travel company did not directly manage the hotel, it still had a responsibility to maintain a reasonable ratio of loungers to guests and proper organisational measures. The case highlights the growing frustration around “sunbed wars,” where holidaymakers reserve poolside loungers with towels for hours. Similar issues have led some resorts and tour companies to introduce stricter rules, paid reservations, and even fines in popular tourist destinations across Europe.

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