Former X Factor contestant Katie Waissel has claimed that the show’s staff mocked her mental health during her time on the series.

She revealed that she was ridiculed and referred to as a “drama queen” in internal emails. Waissel read out other emails she obtained through a GDPR request, which showed the lack of support she received. She called on MPs to revive an inquiry into reality TV shows and questioned why ITV’s safeguarding policies were only being addressed now.

Fellow contestant Rebecca Ferguson also shared her experiences, alleging mental manipulation and abuse. ITV and Ofcom responded, emphasizing their commitment to contestant welfare. Fremantle Television, the show’s producer, stated that participants were provided with legal advisors and aftercare support. Both Waissel and Ferguson expressed the need for acknowledgment and apology for their experiences on the show.

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