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France has introduced a nationwide ban on unsolicited telemarketing calls, a move consumer advocates have described as a major victory for privacy. Businesses across all sectors can no longer make marketing calls without prior consent, except when contacting customers about an existing contract. Consumer group Que Choisir Ensemble welcomed the change, saying people should
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The UK’s Competition and Markets Authority (CMA) has launched an investigation into Ryanair over charges imposed on parents who want to sit next to their children on flights. The regulator is examining whether the airline’s “mandatory family seat” policy, which typically costs around £8 each way, is unfair under consumer protection laws. Ryanair’s terms require […]
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A court in Germany has ruled that chocolate maker Mondelēz International misled consumers by reducing the size of its popular Milka Alpenmilch chocolate bar while keeping nearly identical packaging. The case, brought by Hamburg’s consumer protection office, accused the company of deceiving buyers after shrinking the bar from 100g to 90g while also increasing the […]